please follow the instructions below for technical support.


End users:

Please call your PLAN system installer for assistance or advice.



Authorised PLAN dealers:

For engineering/technical support, please contact the help desk (stating your company name) on: 01322 370777 between 08:30 and 17:00 Mon-Fri.

Alternatively email:

For access to our FTP site, please obtain a username and password from our technical support team, then  Click here


If you have been requested to download the remote access tool by one of our support engineers, please click link below.    

Remote Access and Support over the Internet with TeamViewer XPLAN Quick Support